Unified Communications

Unified Communications (UC) connects business communications and productive applications. UC runs in conjunction with an IP Telephony system (IP-PBX). It enables more efficient communications and integrates multiple IT capabilities — to improve how individuals, groups and organizations conduct business — and provides bottom line business benefits, including:

  • Lower communications costs
  • Improved employee efficiency and productivity
  • Enhanced responsiveness to customers, suppliers and partners
  • Streamlined IT management and lower total cost of ownership

ADD Mitel UCC Features to Your 5000 CP Phone System

Break down walls of communications. Get more done. More ways. For less. Enhance the experience and the effectiveness of “in the moment” communications for your customers and workforce. Are some employees working at home? Are others bringing their personal devices to the office? Provide intuitive and fast collaboration with Mitel Unified Communication and Collaboration (UCC). UCC converges the call control capabilities of Mitel communications platforms with contact management, presence management, and collaboration applications, to simplify and enhance real-time communications. Now available for the Mitel 5000 Phone platform! UCC is a single access point for all your business communication and collaboration needs. It gives you unprecedented control over your communications and allows real-time access to everyone in the organization, on or off the premises. Employees can find, communicate, and collaborate with others quickly, easily, and in the moment. CLICK NOW TO VIEW OUR BROCHURE!


Introducing the best Conference Phone solution for your business teams: Click HERE for Demo


CNC will help you plan and implement a phased-in approach to UC that will address the most important challenges faced by your business and deliver excellent return on investment. Update your communications solutions over time and at your own pace, without disrupting or replacing existing infrastructure.

Contact CNC for a UC Cost/Benefit Analysis.

What does UC unify?

UC encompasses the power of voice, video, e-mail, unified messaging, mobile, conferencing, collaboration, presence recognition, and business applications — enabling faster, more effective communication, improving specific user productivity, reducing costs and streamlining business processes.

Does it work with my software?

A UC solution works with your current business productivity tools and apps, such as Microsoft Exchange/Outlook, Office and OCS, IBM Domino/Lotus Notes, Lotus Sametime. And it will help you preserve and optimize your existing software investments, CRM, ERP or vertical applications that support your business processes to create a more efficient work environment.

Conferencing with No Walls

Most collaboration solutions fail to integrate multimedia collaboration into the natural flow of the work day. They don’t enable the kind of spontaneous, anytime collaboration that people need to be their most productive. And they don’t provide the intuitive and fast collaboration that the new workforce increasingly demands. The Mitel Collaboration Point™ conference phone bridge overcomes these limitations. Its open, SIP-compatible, standards-based conferencing technology fits seamlessly into existing infrastructures, including Mitel and other PBX deployments, video solutions, and computing environments, delivering a range of multimedia collaboration benefits and features to personal office meeting spaces in organizations of all kinds and sizes.